Pomelo massban incident: Difference between revisions

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== Incident ==
== Incident ==
On Tuesday, 9 May 2023, a number of Discord users were simultaneously banned. Users who were banned lost access to their accounts and were unable to log back in. Shortly after the incident, a [https://www.reddit.com/r/discordapp/comments/13d01h7/anyone_elses_account_randomly_disabled/ reddit post] was created on the r/discord subreddit. Discord staff u/coral-discord informed people that they were investigating the situation and asked affected users for their usernames. Within hours, the issue was resolved and affected users were able to log back into their accounts after resetting their passwords.
On Tuesday, 9 May 2023, several Discord users were simultaneously banned. Users who were banned lost access to their accounts and were unable to log back in. Shortly after the incident, a [https://www.reddit.com/r/discordapp/comments/13d01h7/anyone_elses_account_randomly_disabled/ Reddit post] was created on the r/discord subreddit. Discord staff u/coral-discord informed people that they were investigating the situation and asked affected users for their usernames. Within hours, the issue was resolved, and affected users were able to log back into their accounts after resetting their passwords.


== Reason ==
== Reason ==
Although the original reason is now known, people from the community started theorising about it in relation to Discord's new username change (pomelo). This change removed discriminators from usernames, making it impossible to have the same username as any other user. And as the feature was slowly being rolled out to users, some users wanted to check if their username had been taken. To do this, users would need to make an HTTP request to the Discord Pomelo endpoint.  
Although the real reason is not known, community members theorized that it was related to Discord's new usernames (Pomelo). This change removed discriminators from usernames, making all usernames globally unique. As the feature was slowly being rolled out, some users wanted to check if their usernames had been taken. To do this, they made an HTTP request to the Discord Pomelo endpoint. However, they likely failed to add all the necessary HTTP headers for that endpoint, which would've triggered antispam and flagged their account for suspicious behavior.


The reason of this banning wave is believed to be users manually sending an http request to the pomelo endpoint with missing headers.
[[Category:Drama & Incidents]]

Latest revision as of 15:56, 22 August 2025

Incident

On Tuesday, 9 May 2023, several Discord users were simultaneously banned. Users who were banned lost access to their accounts and were unable to log back in. Shortly after the incident, a Reddit post was created on the r/discord subreddit. Discord staff u/coral-discord informed people that they were investigating the situation and asked affected users for their usernames. Within hours, the issue was resolved, and affected users were able to log back into their accounts after resetting their passwords.

Reason

Although the real reason is not known, community members theorized that it was related to Discord's new usernames (Pomelo). This change removed discriminators from usernames, making all usernames globally unique. As the feature was slowly being rolled out, some users wanted to check if their usernames had been taken. To do this, they made an HTTP request to the Discord Pomelo endpoint. However, they likely failed to add all the necessary HTTP headers for that endpoint, which would've triggered antispam and flagged their account for suspicious behavior.